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Theme
User research
Qualitative
Quantitative
Methods
Problem Statement
Interview
Theme
User research
Qualitative
Quantitative
Methods
Problem Statement
Interview for empathy
Empathy map
Persona
Service Design
Main source
The Design Thinking Toolbox : A Guide to Mastering the Most Popular and Valuable Innovation Methods,
Lean UX, 2nd edition : Designing great products with agile teams.
Sources
https://www.nngroup.com/articles/problem-statements/
https://webdesign.tutsplus.com/techniques-of-empathy-interviews-in-design-thinking–cms-31219a
https://careerfoundry.com/en/blog/ux-design/what-is-an-empathy-map/
https://www.nngroup.com/articles/sympathy-vs-empathy-ux/
https://www.nngroup.com/articles/empathy-mapping/
https://lucidspark.com/blog/best-practices-for-design-thinking-empathy
https://careerfoundry.com/en/blog/ux-design/what-is-service-design-how-to-implement-service-design-processes/
Instructions
Connect the design process and the approach to design we covered with previous experiences – jobs, hobbies or the like.
Have you come across anything in real life that works less well? A gadget, a service or perhaps part of a web page? When you think about the overall design process – where could it have gone wrong?
We would like to see the implementation of a course as a kind of design process where we learn more with each round of the course. So feel free to write in the weekly reflection how you experience the different parts of the course.
Order from us for quality, customized work in due time of your choice.