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This is an group project where together we will Assume the role of a Service Bra
This is an group project where together we will Assume the role of a Service Brand consultat aand conduct primary researc to provide a report to “Bunsen Burgers” One of the most famours burgers restaurant in Ireland… I’m working on task 6 and 7 in the Assignment Brief attached…
TASK 6 – ANALYSIS Of SERVICE PROCESSING CATEGORIES;
– Understanding the four service processing categories
– Application of service processint categories in the company
– Examples of each service processing category in Practice
Task 7 – Recommendations for improvement
– Indetifying Areas of Opportunity for improvement
– Proposed Strategies for Implementing improements
– Assessment of the Expected Impact of Recommendations of customer experience and Loyalty
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